The following Terms of Use (“Terms” or “Agreement”) govern your access to and use of GOLFTEC services, websites, mobile applications, and all other services we provide (hereinafter the “Services”). Please read the Terms carefully. Your use of the Services constitutes your agreement to be bound by all terms. If you disagree with one or more of these terms or find them unacceptable in any way, please do not use the Services.
GOLFTEC Pricing and Promotions
Promotional pricing and products may vary based on location.
Service Activation and Lifespan
GOLFTEC offers several time-based services that have a limited lifespan. The lifespan for a Swing Evaluation, Club Fitting, Lesson Pack or Game Plan begins on the date of purchase. Lesson Plans include an available number of lessons to be taken by you. Plan benefits will terminate after time ends.
Duration of Lessons, Club Fitting & Practice
Services and Game Plans:
GAME PLAN 12-52 & 52 LESSON PACK
12 months to take up to 52 lessons
GAME PLAN 12-40 & 40 LESSON PACK
12 months to take up to 40 lessons
GAME PLAN 12-25 & 25 LESSON PACK
12 months to take up to 25 lessons
GAME PLAN 6-25
6 months to take up to 25 lessons
GAME PLAN 6-15 & 15 LESSON PACK
6 months to take up to 15 lessons
GAME PLAN 3-10 & 10 LESSON PACK
3 months to take up to 10 lessons
5 LESSON PACK
3 months to take up to 5 lessons
SWING EVALUATION
12 months from date of purchase. Swing Evaluation purchases at GOLFTEC Singapore are available for new students only.
SINGLE LESSON
12 months from date of purchase
3-MONTH VIDEO PRACTICE PASS
3 months from date of purchase
6-MONTH VIDEO PRACTICE PASS
6 months from date of purchase
12-MONTH VIDEO PRACTICE PASS
12 months from date of purchase
DRIVER FITTING
12 months from date of purchase
IRON FITTING
12 months from date of purchase
FULL BAG FITTING
12 months from date of purchase
In Bay Practice
In-bay practice is limited to 90 minutes per week.
A week is defined as Sunday through Saturday.
Coach (in Renewals: Lesson Packs)
Selected Coach refers to private lessons with Rob Cheney, the Center Director of GOLFTEC SEA
Standard refers to other Certified Coaches at GOLFTEC Singapore's centers in Raffles Place and GR.ID Mall.
GOLFTEC Sales and Use Tax Policy
We have prepared this sales tax policy statement to explain to you when and why we collect sales tax on your purchases.
IMPORTANT NOTICE: Even if we do not collect sales tax from you, you may owe sales tax on your purchase. Unless you live in Alaska, Delaware, Montana, New Hampshire, or Oregon, your state most likely requires purchasers to report and pay tax on all purchases that are not taxed at the time of sale. The tax may be reported and paid on your individual income tax return or by filing a consumer use tax return. For more information, please visit your state’s department of revenue website.
GOLFTEC COLLECTS SALES TAX in states where we have physical presence (or nexus), including Colorado. GOLFTEC also collects sales tax in Alabama, Arizona, California, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.
GOLFTEC DOES NOT COLLECT SALES TAX in any state NOT listed above because
GOLFTEC is not required to collect sales or use tax in these states.
FOR OUR TAX-EXEMPT CUSTOMERS:
GOLFTEC DOES NOT COLLECT SALES TAX if we have your exemption certificate on file.
Refund Policy
Gift Packs / Lesson Plans – Refunds on Gift Packs, Lesson Plans and GOLFTEC's packages are granted within 30 days from the date of purchase. Refunds are prorated based upon:
(i) lessons taken or days elapsed since purchase date (whichever is applicable); and
(ii) less quantity or plan discounts given at time of purchase which shall no longer apply.
There are no refunds given after 30 days from the date of purchase. Refund policies may vary based on location of purchase.
Golf Clubs – All purchases of golf clubs are final. Stock (not customized) golf clubs that are unopened and unused may be returned within 30 days from the date of purchase for a full refund less any applicable restocking fees. Golf clubs that are defective may be replaced or repaired at the option of GOLFTEC. No refunds will be given on golf clubs after 30 days from the date of purchase. Refund policies may vary based on the location of purchase.
Lesson Plan Pause
For any purchases made on/after Jan 1, 2022, GOLFTEC students have the ability to use a one-time pause on any Lesson Pack or Game Plan purchase. Using this service will re-adjust the end date of your Lesson Pack or Game Plan. There is no fee to use this service and can be used for a period of up to 60 days. The pause period ends after the 60 day period is over, or, if you take a lesson or practice before the 60 day pause period is over. GOLFTEC Students will have 72 hours to rescind their one-time pause. Swing Evaluation and Club Fitting services are not eligible for Lesson Plan Pause.
Lesson Plan Extension
In the case that a GOLFTEC Student needs more time to fully utilize the services included in their Game Plan or Lesson Pack purchase, we provide the option to purchase one of two Extension services:
There is no limit to the amount of 30-Day Extensions that can be purchased, but they can only be purchased once per Lesson Pack or Game Plan. Lesson Plan Extensions are not eligible for a refund. Lesson Plan Extensions can be purchased within 12 months of expiration of the purchased plan/pack, starting on 1/1/22.
Cancellations / No Shows
GOLFTEC reserves the right to charge for any appointment scheduled that you either: (i) cancel within 24 hours of the time of the appointment; or (ii) if you do not show up to an appointment. Appointments can be canceled or rescheduled outside of 24 hours without charge.
Release
You assume all risks incidental to participating in lessons, practice, and other services, whether such activity is held inside or outside a GOLFTEC Training Center. You release GOLFTEC from all liability and represent that you are in good health, that you have no special physical needs or limitations, unless otherwise disclosed to GOLFTEC.
Questions about our policies may be directed to either your local Training Center or the nationwide call center at 877.4.GOLFTEC (877.446.5383).
Notice
GOLFTEC Enterprises, LLC’s affiliate, GOLFTEC Franchising, LLC, offers GOLFTEC franchises. As a result, policies may vary. You may have purchased your lesson program or improvement plan from an independently-owned and operated franchise. If you wish to find out whether the GOLFTEC Training Center at which you are visiting is a franchised-location or a corporate-owned location, contact our call center at 877.4.GOLFTEC (877.446.5383).